Making Requests at Work – Conversational Business English

Sample Response

Thinking…
Professional Communication

Making
Requests

Politeness and clarity are key at work. Learn how to soften your language to ask for things professionally without sounding demanding.

1

Warm-up Questions

Prompt 01

In your workplace, when do you usually need to make requests?

Prompt 02

Do you feel comfortable asking someone to do something for you?

Prompt 03

Is it easy for you to say “no” to others when they ask for a favor?

2

Direct vs. Polite

“Send me the report” is grammatically correct, but it sounds like a command. Tap to see how to soften your requests.

Too Direct

Send me the report.

Polite & Professional

Could you send me the report?

Too Direct

I want you to review this.

Polite & Professional

Would you mind reviewing this?

Too Direct

Give me the file.

Polite & Professional

I’d appreciate it if you could send the file.

Too Direct

Can I leave early?

Indirect & Soft

I was wondering if I could leave early.

Too Direct

Fix my password.

Indirect & Soft

Do you think you might be able to reset my password?

Too Direct

Close the window.

Indirect & Soft

If it’s not too much trouble, could you close the window?

3

The 3 Levels of Politeness

How you ask depends on who you are asking and how big the favor is. Tap the blurred words!

1. Direct / Neutral

Use this with close colleagues for small, everyday favors.

  • Can you send me the report by 3?
  • Please let me know when it’s done.

2. Polite / Formal

The safest choice for emails, clients, or people you don’t know well.

  • Could you review my draft?
  • Would you mind sending the file?
  • I’d appreciate it if you could check.

3. Indirect / Softer

Use this when asking for a big favor, or asking a manager for permission.

  • I was wondering if I could leave early.
  • Do you think you might be able to help me?
  • If it’s not too much trouble, could you…?
4

Natural Dialogue

Asking a Colleague
Asking a Manager
Alex

Hey, are you super busy right now?

Jamie

Not too bad, just finishing up some emails. What’s up?

Alex

I was wondering if you could review my draft before I submit it.

Jamie

Sure, send it over. I’ll take a look.

Alex

Thanks! I’d really appreciate it if you could look at the introduction specifically.

Jamie

No problem, I’ll have it back to you by 3.

5

Scenario Practice

Sample Answer
Scenario #1

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6

Let’s Chat

Which types of requests are the hardest for you to make at work? Why?

Do you prefer making requests in person, by email, or by chat? Why?

How do you usually respond when someone makes a request you cannot fulfill?

How important is saying “please” and “thank you” in your native culture compared to English?

Have you ever asked a coworker to cover for you? How did you ask?

Is it easier to ask for help from a colleague or a manager? Why?

7

Podcast Session

Lesson Recap

Listen to a quick summary of today’s lesson, featuring tips on American work culture and how to soften your language when making requests.

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