Help Center | effiEnglish
Support & Resources

How can we help you?

Find answers to your questions, learn how to manage your classes, or get in touch with our team directly.

Chat with Us

Send us a message on WhatsApp for quick support regarding your classes.

+82 10-4495-0410

Email Support

For detailed questions, account help, or business inquiries, send us an email.

[email protected]

Follow our Journey

Join our community, get free tips, and reach out via direct messages.

@effi_english

Frequently Asked Questions

Quick answers to the questions we get asked the most.

Booking your first lesson is incredibly easy. Simply log into your student dashboard, navigate to the calendar section, and pick a time slot that works best for your schedule. Once confirmed, you’ll receive a notification with the class details.

We understand that life happens. You can freely reschedule or cancel any lesson up to 24 hours before the scheduled start time directly from your dashboard without any penalty.

No mandatory preparation is required! Just bring a positive attitude, a stable internet connection, and a working microphone/camera. If your teacher assigns optional practice materials, you’ll find them in your student dashboard.

The Speaking Club is a group session moderated by our teachers. It’s designed to help you practice conversational English in a relaxed, friendly environment with other students at a similar skill level.

Still have questions? Reach out to us directly using the contact methods above.